
There is a common misconception that the hotel industry is notorious for its high turnover rate. The costs of hiring and training new employees may add up quickly, impacting the restaurant’s bottom line and the quality of service it can provide customers. In today’s highly competitive market, finding front-of-house employees with the precise skill set and personality attributes you’re seeking for is like looking for a needle in a barnyard full of haystacks.
Where do you start looking for suitable staff members that share your restaurant’s values?
We usually advise prioritising a candidate’s personality above other qualifications when filling positions at the front of house of a restaurant. The essential skills may be taught to anybody who shows a genuine interest in learning, so long as a thorough training programme is established. The “soft skills,” sometimes referred to as the personality, are crucial if you want to have a successful weekly process of scheduling your team.
This post will discuss the best practises for hiring waitstaff in restaurants, including QSRs, casual dining spots, and fancier places, as well as how to tailor your recruitment efforts to each. You should know about the restaurant interviews there.
In Overall, It’s a Good Idea To
If you want to hire the right people, you need to create a plan. Here are a few dos and don’ts to get you started.
Do:
Don’t forget to write out a list of the qualities that the ideal candidate for your open position must possess. You Ain’t Sure, Are You? Look at the people you really value, the key players you wish you had more of. As compared to the general population, what sets these people apart and increases their worth?
Please use this list of the most important traits held by your vital staff employees to inform the creation of interview questions for prospective candidates. As all of the applicants will have prepared answers to the standard restaurant interview questions by the time they reach to the hiring stage, it is in everyone’s best interest to ask some out-of-the-ordinary questions.
Right away seek to find out if applicants Possess A Natural Capacity For Hospitality
Taking care of clients should come naturally to them. You may enquire as to a time when they did something really selfless for another person without being asked, and have them detail the circumstances around the event. It doesn’t even have to be work-related; it might just be a time when they saw an opportunity and took advantage of it.